How to connect to Pluxee Mobility? How to connect to Pluxee Mobility?

How to connect to Pluxee Mobility?

Mobility Heroes (2) Mobility Heroes (2)

Once your company has invited you to use Pluxee Mobility, you will receive a welcome email which contains a link allowing you to activate your account and set your password.

🔐 Your password must comply with the following security rules:

  • Must contain at least 8 characters
  • Must contain at least one capital letter
  • Must contain at least one number
  • Must contain at least one special character (?%£@€)

After having activated your account, you will receive a confirmation email and the link to download the mobile app.

You will now be able to start using your mobile app, dashboard and payment card!

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💡 If your company uses SSO (single sign-on) to access Pluxee Mobility, simply enter your professional email address and the corresponding password (it is not necessary to define a new one). A pop-up similar to the one below will appear after you enter your work email.

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💡 If you are logged out and have forgotten your password, you will need to reset it. To do this, click on "Forgot your password?" on the login screen of your mobile application or dashboard. If your company is using SSO (single sign-on), you cannot reset your password using Pluxee Mobility.

💡 Your invite has expired? Once the invitation link has been clicked, our system will recognize if your invitation has expired and if so, send you a new invitation email. It takes about 10 minutes for it to be in your mailbox. 

💡 If your account is suspended, you will receive a warning 10 days in advance and an email on the day of the suspension. When your account is suspended you won't have access anymore to the mobile app, dashboard or payment card.