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  1. Pluxee Mobility
  2. Employee

Employee

Access & getting started
What can I do with Pluxee Mobility?
How to activate your Pluxee Mobility account?
What mobility services do I have access to?
How can I consult my budget?
Where can I see my expenses and what are the different statuses it can have?
How can I pay with my Pluxee Mobility card?
See all 8 articles

Mobile app
How can I buy a SNCB ticket through the Pluxee Mobility App ?
How can I buy STIB/MIVB tickets?
How can I buy a NMBS/SNCB ticket?
How to download and connect to the Pluxee Mobility mobile app?
How can I buy and use a SNCB/NMBS Standard Multi in the mobile application?
How can I buy a ticket from De Lijn?
See all 9 articles

Payment card
How do I order my physical payment card?
How to consult the PIN code of your payment card?
What should I do if my card payment has been declined?
What are payment card limits & how to adjust them?
Where can I see the details of my payment card?
How do I block my payment card in case of loss or theft?
See all 11 articles

Reimbursement requests
How do I add an expense I want to get reimbursed for?
How to request a reimbursement of housing costs 🇧🇪
How and when will I be reimbursed?
How to use the AI Scan feature for my reimbursement requests ?
How can I change the program of an expense?
How do I add and delete a recurring reimbursement request?
See all 10 articles

Kilometer allowances & telework
How to register my kilometer allowances?
How do I add a telework request?

Public transport subscriptions (France)
🇫🇷 How to declare my yearly public transport subscription?
🇫🇷 How do I pay for my public transport pass with my payment card?
How do I add a private card on Pluxee Mobility?

Public transport subscriptions (Belgium)
How can I request a public transport subscription?

Legal framework
🇧🇪 What is the mobility budget?
🇫🇷 What is the Forfait Mobilités Durables?
🇫🇷 What is the Crédit mobilité ?
What is the commute budget?
What is a company specific budget?

IBAN
🇫🇷 How to pay for my yearly transit pass with my virtual IBAN?